What's happening?
The PERRLA Add-in is installed in your version of Word through the Microsoft Word Add-in Store – like an app on your phone.
When we make changes to the PERRLA Add-in, Word should automatically update your local version with the latest PERRLA changes. On rare occasions, Word will "forget" to update the Add-in for you. The solution is easy.
Uninstall the PERRLA Add-in
First, we'll need to remove the old version of the Add-in. Here are the steps to do that:
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Go to Word's Home ribbon tab & click Add-ins.
If you're using an older version of Word, the Add-ins option is located on the Insert ribbon tab. - Select + More Add-ins in the bottom right.
- Go to the My Add-ins tab.
- Hover over PERRLA & click the "..." icon.
- Click Remove.
PERRLA should disappear from your ribbon bar. Now we can re-install PERRLA to get the latest version.
Re-install the PERRLA Add-in
You'll reinstall the Add-in just like you installed it the first time.
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Go to the Store tab.
It is in the same window, right beside the "My Add-ins" tab. - Search for PERRLA on the left side.
- Click the Add button beside PERRLA in the results.
- Confirm the installation.
That's it!
It may take a few seconds for the Add-in to load. Once it's loaded, you'll see a tooltip for the new PERRLA ribbon tab.
Back to writing
PERRLA should now be reinstalled with the latest version of the Add-in. You should be able to go back to writing and creating perfect papers. If you have any trouble, don't hesitate to reach out to us via email at support@perrla.com.