PERRLA provides expert support that's available into the evening, with fast, knowledgeable responses.
Daily Hours
Monday – Friday: 10 am – 10 pm (US Central)
Saturday and Sunday: 1 pm – 10 pm (US Central)
Annual Holidays
PERRLA's Support Office is closed for the following holidays each year:
| New Year's Day | January 1 |
| Martin Luther King, Jr. Day | 3rd Monday in January |
| President's Day (observed) | 3rd Tuesday in February |
| Easter Sunday | Changes Annually |
| Memorial Day | Last Monday in May |
| Juneteenth | June 19 |
| Independence Day | July 4 |
| Labor Day | 1st Monday in September |
| Indigenous People's Day (observed) | 2nd Tuesday in October |
| Thanksgiving Day | 4th Thursday in November |
| Christmas Eve | December 24 |
| Christmas Day | December 25 |
| Winter Holiday (closed at 5 pm) | December 26 – 31 |
How to Get in Touch
Email Support Directly
You can email support@perrla.com anytime. Support works primarily via email so PERRLA can help the most students quickly and provide clear, step-by-step instructions when needed.
Use the Contact Support Form
You can also reach support through the Contact Form. Replies arrive by email as quickly as possible. Including the email address for your account and any relevant details helps support give you a complete answer faster.