If you repeatedly encounter an error when trying to access or create papers in PERRLA Online, clearing your browser's cache may fix the issue. Start by rebooting your computer, then follow these steps in Safari:
- Open Safari.
- Click Safari in the top menu bar and select Settings.
- Click the Privacy tab.
- Click Manage Website Data....
- Click Remove All, then click Remove Now.
If you're still encountering issues after clearing your cache, contact our support team at support@perrla.com and we'll help you out.